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Rating
5.0
339 reviews
Susan Tobin
1 week ago
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Gosia Niklinski
2 weeks ago
Gino is awesome and I would highly recommend him for any type of plumbing work. He knows what he is...
Gino is awesome and I would highly recommend him for any type of plumbing work. He knows what he is doing and has the best equipment to get the job done. I had a very intense and time consuming job where my main water valve (both of them actually) were not working and had to be replaced. The valves were also behind my water heater in a tiny small closet. Gino had coordinate with the city to shut off the water completely before he could remove the water heater and replace the valves. It took us 2 attempts to make it happen as the city couldn’t turn the water off. Gino was super flexible and came over on a very short notice. He finished the job in a record time and did an excellent, high quality work. Very responsive, honest and helpful. I am going to call him every time I have a plumbing problem. Thanks Gino once again!!!
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Renee C
3 weeks ago
Gino was professional, knowledgeable, and able to fix the problem quickly. He was on time and thorou...
Gino was professional, knowledgeable, and able to fix the problem quickly. He was on time and thorough. I will not hesitate calling him again and will recommend him to my friends and neighbors
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Helen Hemmer
1 month ago
Prompt and efficient!
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Roy Werner
1 month ago
Expensive, but well worth it. No more expensive than other plumbers in region. Gino was awesome! Ver...
Expensive, but well worth it. No more expensive than other plumbers in region. Gino was awesome! Very professional, friendly, and knowledgeable. He did a great job! I would recommend to anyone!
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Terry Gaughan
1 month ago
Spoke with Gino at 1pm and my hot water heater was replaced by 4:30. Great service and a very person...
Spoke with Gino at 1pm and my hot water heater was replaced by 4:30. Great service and a very personable guy. Highly recommended
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Mike M
1 month ago
Efficient and thorough work. Highly recommend.
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james clark
1 month ago
Gino provided excellent service. Was prompt, very informative, and thorough. We are very satisfied w...
Gino provided excellent service. Was prompt, very informative, and thorough. We are very satisfied with his service.
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Sara Schulz
1 month ago
After having a previous plumber blown us off, we contacted Excellence plumbing and Gino came out the...
After having a previous plumber blown us off, we contacted Excellence plumbing and Gino came out the next morning and had us up and running with a new water heater by noon. Very friendly. Will definitely use again
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Chrysoula Economopoulos
2 months ago
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Guaranteed Water Heater Restoration in Palatine

Expert Water Heater & Gas System Solutions in Palatine - Your Satisfaction Guaranteed

Excellent Plumbing in Palatine offers high-quality water heater repair and gas valve, pilot light, and igniter replacement services. Our team of professionals ensures a quick and effective problem-solving approach, guaranteeing the flawless operation of your system and customer satisfaction.

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Professional Approach to Gas System Repairs

In the town of Palatine, known for its idyllic atmosphere and high-quality housing stock, a resident reached out to our company, Excellent Plumbing, seeking assistance. The main concerns were issues with the water heater, including the need for repairs and the replacement of the gas valve, pilot light, and igniter. Trusting our professionalism and experience, the client expected a high-quality and swift solution to their problem.

Upon arrival, our team of specialists conducted a comprehensive diagnosis of the system to accurately identify the source of the malfunctions. This step was critically important for determining the most effective course of action. The analysis revealed that the system had indeed failed and required not only water heater repair but also a complete replacement of the gas valve, pilot light, and igniter.

The work began with the removal of the damaged system components. The old pilot light and igniter were carefully extracted to make room for new, modern, and more reliable components. Our team paid special attention to the quality of the parts being installed, choosing only tested and certified products.

Why Choose Us for Water Heater and Gas System Repairs in Palatine

The installation of new components went smoothly, thanks to the deep professionalism and experience of our masters. After the installation, a thorough check of the system's functionality was conducted to ensure its flawless operation and safety for the client's home. An important part of the process was ensuring that everything was securely fixed and met strict quality standards.

Following the successful completion of the repair and replacement work, our team demonstrated the operation of the water heater, confirming its perfect condition. The client was fully satisfied with the result, highly appreciating the professionalism and attention to detail shown by our specialists during the repair process.

Throughout the service provision process, we maintained transparent and open communication with the client, informing them about all stages of the work. This not only allowed us to perform the work to the highest standard but also to strengthen the trust and satisfaction of the client, affirming our reputation as a leader in the plumbing services field in Palatine.

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